Troubleshooting Report Generation Errors

Troubleshooting Report Generation Errors

If you encounter errors when generating reports, try these solutions:

  1. "No Data Available" error
    • Verify date range contains data
    • Check filter criteria
    • Ensure user has permissions to view data
  2. Timeout errors
    • Simplify complex reports
    • Reduce date range
    • Schedule report for off-peak hours
  3. Export failures
    • Try a different export format (CSV instead of PDF)
    • Reduce number of columns
    • Check file name for special characters
  4. Calculation errors
    • Verify formula syntax
    • Check for division by zero
    • Ensure consistent data types

For persistent issues, please contact support with the report ID and error message.

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